Real Business Impact with Dynamics 365 Customer Engagement

A globally recognized company in health and personal care turned to Engage Group to overcome a key growth barrier: disconnected sales and marketing functions. By starting the process of implementing Dynamics 365 Customer Engagement, they’re now on their way to creating a unified, data-driven approach to customer experience across markets, building the foundation for scalable international growth.

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Engage’s Gustav Sundblad Awarded Microsoft MVP for ERP and AI

We’re incredibly proud to share that our colleague Gustav Sundblad has been named a Microsoft Most Valuable Professional (MVP) in Business Applications – with a focus on ERP and AI. With this recognition, both MVPs in Sweden in this category now call Engage home. In this blog post, we share what the MVP award means, why it matters to us and our clients, and how it reflects the knowledge-sharing culture we foster at Engage.

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A Warm Welcome – Introduction Day and After-Work in Stockholm

At Engage, we recently had the pleasure of welcoming new colleagues during our latest Introduction Day in Stockholm. These days are a key part of how we work—giving newcomers a real understanding of our delivery model, team culture, and what it means to be part of Engage. From hands-on sessions to curling and dinner with the team, we make sure every new colleague gets a great start.

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Go-Live for a Nordic Wholesaler: A Key Milestone in a Broader Dynamics 365 Rollout

The first go-live in a larger Dynamics 365 rollout is now live. This project is part of our implementation for a Nordic wholesale company with operations across multiple countries and manufacturing sites. This first phase laid the foundation for a scalable, modern ERP platform supporting both daily operations and future growth.

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Supporting a Global B2B Retail Rollout Across Three New Markets

We recently supported a successful Dynamics 365 go-live for a global B2B retail client, launching operations in three new markets across Europe and the Middle East. With a structured rollout approach and close collaboration between rollout and operations teams, we ensured a smooth transition tailored to each market’s needs. This marks the third wave of an ongoing global rollout where Engage Group plays a key role in ensuring stability and scalability for future growth.

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CRM Vision and Value Workshop with Engage Group: Helping 700 Users Align Technology with Business Goals

We are leading a CRM Vision and Value Workshop for a Swedish engineering consultancy in the urban planning sector, involving over 700 users. The focus is on aligning Microsoft Dynamics 365 Customer Engagement (CE) with the company’s business objectives — from system selection to implementation strategy. With a structured approach and deep platform expertise, Engage helps clients turn CRM decisions into measurable business outcomes.

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