Retail
Maximize Success
and boost revenue
with Dynamics 365
The comprehensive and flexible solution that enhances your operational efficiency, enables personalized customer experience and drives growth to your business in today’s dynamic retail landscape.
Accelerate retail growth
Unlock value and drive sustained profitability
Enhance The Shopping Experience
Enhance experiences using data analysis and store technology to fortify customer connections across every interaction point
Establish a Dynamic Retail Supply Chain
Develop an agile, environmentally friendly supply chain by integrating data throughout your network to maximize efficiency
Empower Store Staff
Provide your team with cutting-edge retail solutions designed to streamline operations, foster collaboration among team members, and increase customer satisfaction
Maximize the Potential of Your Retail Data
Harness the power of integrated data sources along every step of the shopper journey to build comprehensive customer profiles and gain actionable insights that drive business growth
Unlocking Retail Potential: Dynamics 365 Sparks Innovation
A unified platform
Dynamics 365 provides a unified platform that integrates various aspects of your retail operations, including point-of-sale (POS), inventory management, customer relationship management (CRM), and financials. This integration streamlines operations, reduces manual work, and enhances data accuracy for your business.
Inventory Optimization
Dynamics 365 for retail helps you optimize inventory levels by providing real-time visibility into stock levels, demand forecasting, and replenishment processes. This ensures that the right products are available at the right time and location, minimizing stockouts and overstock situations
Personalized Customer Experiences
Dynamics 365 enables you to collect and analyze customer data to gain insights into preferences, purchasing behavior, and trends. With this information, you can personalize marketing efforts, promotions, and product recommendations, leading to improved customer satisfaction and loyalty for your brand
Business Intelligence and Analytics
Dynamics 365 offers robust reporting and analytics capabilities that enable you to gain actionable insights into sales performance, customer behavior, and operational efficiency. This data-driven approach empowers you to make informed decisions and drive business growth
Omnichannel Capabilities
Dynamics 365 for Retail supports omnichannel retailing, allowing your customers to shop seamlessly across multiple channels, including online, mobile, in-store, and social media. This omnichannel approach provides a cohesive shopping experience and enables you to meet customers wherever they are
Scalability and Flexibility
Whether you're a small boutique or a large enterprise, Dynamics 365 for Retail is scalable and adaptable to meet your business needs. It can grow with your business and accommodate changes in market dynamics, allowing you to stay agile and competitive
Embracing the Omnichannel Revolution: Elevating Retail Experiences
The retail industry is witnessing a significant shift towards seamless omnichannel experiences, where online and offline channels are integrated to provide a cohesive customer journey. Personalization through advanced data analytics and artificial intelligence is becoming increasingly prevalent, enabling retailers to tailor their offerings to individual preferences.
Microsoft Cloud for Retail, powered by a comprehensive suite of business applications, are perfectly positioned to accommodate for end-to-end business process support for retail organizations through Dynamics 365 and its suite of purpose-built SaaS applications
Embracing the Omnichannel Revolution: Elevating Retail Experiences
The retail industry is witnessing a significant shift towards seamless omnichannel experiences, where online and offline channels are integrated to provide a cohesive customer journey. Personalization through advanced data analytics and artificial intelligence is becoming increasingly prevalent, enabling retailers to tailor their offerings to individual preferences.
Microsoft Cloud for Retail, powered by a comprehensive suite of business applications, are perfectly positioned to accommodate for end-to-end business process support for retail organizations through Dynamics 365 and its suite of purpose-built SaaS applications
Dynamics 365 Commerce
The platform offers a powerful and scalable solution that can help you increase sales, improve customer experience, and streamline your retail operations in a fully integrated manner
Dynamics 365 Supply Chain Management
A comprehensive solution to optimize your supply chain operations, improve efficiency, reduce risks, and enhance customer satisfaction, ultimately driving business growth and success
Dynamics 365 Finance and Operations
A powerful and integrated solution for financial and operational management, providing real-time insights, scalability, compliance, and productivity enhancements to drive business success
Dynamics 365 Sales
A powerful set of tools and features to help you streamline your sales processes, gain deeper insights into customer behavior, and drive revenue growth for your business
Dynamics 365 Marketing (Customer Insights)
Apowerful platform for understanding your customers, predicting their behavior, and driving personalized engagement at scale. By leveraging actionable insights from Customer Insights, you can build stronger customer relationships, drive revenue growth, and differentiate your brand in the marketplace
Dynamics 365 Customer service
Comprehensive set of tools and features to help you deliver exceptional customer support experiences, drive customer satisfaction, and build long-lasting relationships with your customers
Power Platform
Empowers organizations to innovate, automate, and analyze data more effectively, driving digital transformation and enabling business agility in today's fast-paced world. Whether you're a business user, developer, or IT professional, the Power Platform provides the tools you need to build custom solutions and drive business value
A Trusted Partner For Seamless Dynamics 365 Implementation And Success
For over 15 years, we have helped businesses leverage Dynamics 365 to drive business growth, efficiency, and innovation. With a track record of over 70+ successful implementations and global roll-outs, we are confident in surpassing your expectations.
We always work with your unique needs and challenges in mind and specialize in working with agile methods that focus on flexibility, collaboration, and continuous improvement. We understand that the business landscape is constantly evolving, and our agile approach ensures that your business can quickly adapt to changing market conditions.
Our Global team of experts has extensive experience in business system implementation and works closely with you to understand your unique needs and challenges. We believe in delivering solutions that align with business goals, improve efficiency, and maximize returns on investment.
Our combined competence, team spirit, and exceptional customer service make us confident in being your best choice as a partner.
Tailored Dynamics 365 Solutions for retail success
Our retail services are delivered by our senior Dynamics 365 Advisory team. Our “Retail implementation accelerator” will give your business the best advantages and gives the following outcome:
- Recommended Dynamics 365 first-party apps providing a clear solution scope
- Recommended Dynamics 365 third-party certified add-ons to ensure industry dept support
- Dynamics 365 business process catalog including “Order-to-cash” flow charts ensuring best-practices way of working for retail industry
- Budget estimates for implementing Dynamics 365 supporting the business decision
Deliverables from the discovery phase includes:
- Solution Blueprint
- Resource allocation
- Environment and tools enablement
- Budget estimates