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The in-store experience is fundamentally changing as a consequence of new customer demands. Microsoft is therefore performing technology modernization across the Dynamics 365 Commerce workload such as releasing a new Store Commerce Application that will significantly improve the IT Operations- and End-User experience.

Convergence across Dynamics 365 apps has been a hot topic for years but with the recent TechTalk series: One Dynamics One Platform, the pieces are suddenly coming together providing a clear picture on how Microsoft anticipate the journey and what are the key investment areas. And more importantly, why is it of importance to customers adopting Dynamics 365?