What we Offer
Engage is an outcome-driven Managed Service Partner that can bring value and insights. For us, it is not just about getting the technology running. It’s also about achieving positive outcomes and helping to drive down costs to keep your business resilient.
Our managed services will give you value from the first dollar. We provide a premium delivery with cost control, where you have a low monthly fixed fee, and you own the priorities. At Engage, we offer a service that is scalability based on your evolving needs.
In our collaboration forums, we offer inspirational and innovative sessions on a regular basis, where Engage Fast-track solution architects are included. This means that we help our customers to get insights into the challenges and new demands they will likely be facing in the future.
Engage purpose is to have a presence in our customer´s operational and tactical perspectives, to be able to create and drive a premium AM service, and to get our customers the next level of value.
Support
Maintenance
Development
Testing
Support
Engage managed service is delivered by our Nearshore experts combined with local governance.
The success factor lies in having both a native service delivery manager as well as a Nearshore service manager. Within minutes we provide help to our customers.
The functional and technical specialists will support your critical situations, provide solutions to your issues and act as a Single Point of Contact for your 3rd party suppliers. Within the weekly stand-up calls, the Service Manager will report on the status of open tickets, deviations from plans, and risks and act as the first point of contact for escalations.
Maintenance
To secure a stable system, Engage will be able to perform monitoring, housekeeping, system maintenance updates, code optimizations, deployments, and other necessary activities that are prioritized for your business.
Together we identify the activities and set a plan for how to execute those. Our service is SLA-based on 24/7 support.
With our close partnership with Microsoft, we also secure continuous updates and make sure to inform you of what is upcoming and new in each update.
Development
Today there is a shift in the MSP industry that involves the inclusion of public cloud providers who are providing infrastructure and software via their own data centers. MSPs role is to pull it all together. Engage is not only implementing and operating an ERP system – we are also managing interconnected microservices.
To us, it makes sense that we help run it and offer advice on the best way to maximize its use. We help you to achieve critical business objectives. Engage works proactively with agile processes to be able to come up with new ideas over short periods of time to provide beneficial recommendations.
We engage in the design and estimation of backlog items, corrections from incidents and optimizations, release and sprint planning, and other activities concerning new or changed features.
Testing
With the necessity of the inclusion of public cloud providers, it is becoming more of a rule than an exception to have regular performance tests done.
The public cloud approach will have an effect on the strategy planning, and it will be necessary to have performance tests as part of that planning, where one aspect could be to build testing requirements into the release pipelines and frameworks to cover future MS releases.
We at Engage offer several choices to enable stronger performance on your organization’s critical processes. Embedded in our managed service, we provide Go-live readiness performance testing as well as providing continuous testing where we execute observability, test automation, environment virtualization as well as other requested activities to keep the system optimized.
We offer comprehensive performance services for the support and evolution of Dynamics environments to secure the system is running at its optimal levels.
Recognized
Microsoft
partner
We are a 100% Microsoft focused partner and we are recognized as a Microsoft Solutions Partner.
As a Solutions Partner we have demonstrated our broad capability to deliver solutions with Microsoft Dynamics 365 and Microsoft Power Platform.
Working with a Solutions Partner for Business Applications allows you as a customer to identify partners who are committed to training and accreditation and have delivered solutions that lead to customer success.
We are proud to say that we have, with a total score of 100%, achieved the designated solution partner in the enterprise segment for Business applications.
Available on
Microsoft
AppSource
Microsoft AppSource is an online marketplace developed by Microsoft that provides a wide range of business applications, add-ons, and services for various Microsoft products, such as Dynamics 365 and Power Platform.
Engage Group is listed on Microsoft AppSource as a certified partner for delivering consultancy services on top of the Dynamics 365 eco-system.
Our popular “Dynamics 365 Review”- offering is available as a four-week assessment, delivered by our senior Dynamics 365 advisory team, and focuses on the following key pillars:
- Dynamics 365 Solution Review
- Dynamics 365 Project Review
- Dynamics 365 Azure DevOps Review
Dynamic Updates
A Podcast about Dynamics365
The latest news, releases, interviews
and information about the Dynamics world.
What we Offer
Engage is an outcome-driven Managed Service Partner that can bring value and insights. For us, it is not just about getting the technology running. It’s also about achieving positive outcomes and helping to drive down costs to keep your business resilient.
Our managed services will give you value from the first dollar. We provide a premium delivery with cost control, where you have a low monthly fixed fee, and you own the priorities. At Engage, we offer a service that is scalability based on your evolving needs.
In our collaboration forums, we offer inspirational and innovative sessions on a regular basis, where Engage Fast-track solution architects are included. This means that we help our customers to get insights into the challenges and new demands they will likely be facing in the future.
Engage purpose is to have a presence in our customer´s operational and tactical perspectives, to be able to create and drive a premium AM service, and to get our customers the next level of value.
Support
Maintenance
Development
Testing
Application Management
Support
Engage managed service is delivered by our Nearshore experts combined with local governance.
The success factor lies in having both a native service delivery manager as well as a Nearshore service manager. Within minutes we provide help to our customers.
The functional and technical specialists will support your critical situations, provide solutions to your issues and act as a Single Point of Contact for your 3rd party suppliers. Within the weekly stand-up calls, the Service Manager will report on the status of open tickets, deviations from plans, and risks and act as the first point of contact for escalations.
Application Management
maintenance
To secure a stable system, Engage will be able to perform monitoring, housekeeping, system maintenance updates, code optimizations, deployments, and other necessary activities that are prioritized for your business.
Together we identify the activities and set a plan for how to execute those. Our service is SLA-based on 24/7 support.
With our close partnership with Microsoft, we also secure continuous updates and make sure to inform you of what is upcoming and new in each update.
Application Management
DEvelopment
Today there is a shift in the MSP industry that involves the inclusion of public cloud providers who are providing infrastructure and software via their own data centers. MSPs role is to pull it all together. Engage is not only implementing and operating an ERP system – we are also managing interconnected microservices.
To us, it makes sense that we help run it and offer advice on the best way to maximize its use. We help you to achieve critical business objectives. Engage works proactively with agile processes to be able to come up with new ideas over short periods of time to provide beneficial recommendations.
We engage in the design and estimation of backlog items, corrections from incidents and optimizations, release and sprint planning, and other activities concerning new or changed features.
Application Management
Testing
With the necessity of the inclusion of public cloud providers, it is becoming more of a rule than an exception to have regular performance tests done.
The public cloud approach will have an effect on the strategy planning, and it will be necessary to have performance tests as part of that planning, where one aspect could be to build testing requirements into the release pipelines and frameworks to cover future MS releases.
We at Engage offer several choices to enable stronger performance on your organization’s critical processes. Embedded in our managed service, we provide Go-live readiness performance testing as well as providing continuous testing where we execute observability, test automation, environment virtualization as well as other requested activities to keep the system optimized.
We offer comprehensive performance services for the support and evolution of Dynamics environments to secure the system is running at its optimal levels.
Recognized Microsoft Partner
We are a 100% Microsoft focused partner and we are recognized as a Microsoft Solutions Partner.
As a Solutions Partner we have demonstrated our broad capability to deliver solutions with Microsoft Dynamics 365 and Microsoft Power Platform.
Working with a Solutions Partner for Business Applications allows you as a customer to identify partners who are committed to training and accreditation and have delivered solutions that lead to customer success.
We are proud to say that we have, with a total score of 100%, achieved the designated solution partner in the enterprise segment for Business applications.
Available on Microsoft AppSource
Microsoft AppSource is an online marketplace developed by Microsoft that provides a wide range of business applications, add-ons, and services for various Microsoft products such as Dynamics 365 and Power Platform.
Engage Group is listed on Microsoft AppSource as a certified partner for delivering consultancy services on top of the Dynamics 365 eco-system.
Our popular “Dynamics 365 Review”- offering is available as a four week assessment, delivered by our senior Dynamics 365 advisory team, and focuses on the following key pillars:
- Dynamics 365 Solution Review
- Dynamics 365 Project Review
- Dynamics 365 Azure DevOps Review
Contact US
We understand the importance of choosing the right partner when embarking on a journey of modernizing your business applications landscape. Let us show you the best way!
Phone: +46 868 439 700
Mail: contact@engagenow.com